Frequently Asked Questions | Southside Animal Clinic | Jacksonville

FAQs

Are you accepting new patients?

What are your hours and location?

Where do I take my pet in case of an emergency?

What types of pets do you see?

Do you accept walk-in appointments?

What types of payment do you accept?

Do you offer billing or payment plans?

Should I get pet insurance?

Do you offer rabies licenses?

Do you offer health certificates?

Do you offer boarding?

Do you offer baths or nail trims?

Do you offer training, or puppy/kitten socialization classes?

I work during the day and can’t make it during your appointment times. What should I do?

My pet hates coming to the vet. What should I do?

I just found a stray pet. What should I do?

What’s required for boarding?

Can I buy my pet’s medications cheaper online?

Your first appointment

How do I transfer my pet’s record from a previous clinic?

How long will my first appointment take?

What do I need to bring to my first appointment?

I just got a new puppy/kitten. What should I do?

Medical

Is it really necessary to bring my dog or cat in for a wellness exam?

Why does my pet need a physical exam in order to get a rabies vaccine?

Does my pet need heartworm and flea prevention year-round?

Why does my dog need a heartworm test even though he/she is on prevention?

What vaccines does my pet need?

What brands of dog and cat food do you recommend?